System upkeep, workflow maintenance, and user support, ongoing, so your platform keeps working the way it did on day one.
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The Problem
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Our Solution
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Administration that doesn't wait for something to break
SYSTEM ADMINISTRATION
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Key Offerings
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Everything included when PROEN manages your CLM
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our process
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Built to Keep Running.
Whether it's a platform that's drifted since go-live, a team that's outgrown its own workflows, or a system nobody's had time to maintain, we bring the oversight and upkeep needed to keep it working.
System Health Check
Workflow Review
Ongoing Administration
Proactive Monitoring
User Support
Consistent Performance
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WHY CHOOSE PROEN
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Built by a team that's implemented CLM before, not learning on your project
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Frequently Asked Questions
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Managed Services questions, answered
What clients usually want to know before handing off day-to-day administration.
How is this different from Team Augmentation?
Managed Services means we run parts of your CLM administration for you. Team Augmentation means we place our people inside your team to work under your direction. Most clients start with one and add the other as needs change.
Do you take over the whole system, or just parts of it?
Scope is defined upfront. Some clients hand off full administration, others keep certain workflows in-house and bring us in for specific ongoing tasks.
What happens if something breaks?
Proactive monitoring is built into the engagement, so most issues get caught and resolved before they stall a deal, not after.
Can we combine this with Implementation or Team Augmentation?
Yes. A common path is Implementation first, then Managed Services once the platform is live, or Team Augmentation added alongside for extra capacity.
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Other Services
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